Return & Refund Policy

You must retain your receipt, as it will be required in the event of the return of any goods.

We are happy to exchange or issue a credit note for items returned to us in a saleable condition, with a receipt, within 28 days of purchase.  We are under no legal obligation to do this and we reserve the right to refuse to exchange or refund non-faulty goods.

Our trees and shrubs are guaranteed to grow for 3 years, with proof of purchase, and where the plant has been reasonably cared for.

This does not affect your statutory rights.


Cards Accepted for our Events
Thurrock Garden Centre
South Road,
South Ockendon,
Essex, RM15 6DU
Tel: 01708 851991

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